Frequently Asked Questions

Yes, Mekong Football operates under a Curacao eGaming license, which is a recognized regulatory body for online betting. The platform is required to adhere to strict fairness, anti-money laundering, and player protection standards. You can verify the license number on the footer of the site.

Mekong Football offers a full range of pre‑match and live betting markets, including 1X2 (match result), Asian handicaps, over/under totals, both teams to score, and individual player props. All markets are displayed with decimal odds by default, and you can switch to fractional or American odds in the account settings. Bet limits vary by market and are shown on the bet slip before confirmation.

Yes, Mekong Football follows a strict KYC (Know Your Customer) process. New accounts must upload a government‑issued ID and a recent proof of address before a withdrawal can be processed. The verification is usually completed within 24 hours; missing or unclear documents can delay the process.

Deposits can be made with Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer. Cryptocurrency deposits (BTC, ETH, USDT) are also accepted with no minimum. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3–5 business days. All transactions are encrypted and monitored for fraud.

New players receive a 100% match bonus up to $200 on their first deposit. The bonus must be wagered 35 times the bonus amount before any winnings can be withdrawn. Only bets placed at odds of 1.50 or higher count toward the rollover, and the promotion expires 30 days after activation.

Mekong Football provides responsible gambling tools under the 'My Account' section. You can set daily, weekly, or monthly deposit caps, and activate a self‑exclusion period ranging from 24 hours to six months. Once a limit is saved, it takes effect immediately and cannot be removed without a cooling‑off period. If you need further help, customer support is available via live chat and email.